How Can We Help You?

You can search and enroll for classes via ctcLink: https://wa220.ctclink.us/app/catalog/classSearch

Need an orientation? Here's a quick video about how to access Class Search: https://www.youtube.com/watch?v=Uw2eX1qCe24&feature=youtu.be

For your own spring quarter schedule, you can view on your ctcLink/Student Account. Your class schedule is usually posted on your account beginning the week before winter quarter starts. 

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Advising is your best resource for class registration needs, including:

• Getting permission to take a class
• Troubleshooting class registration problems, such as pre-requisite requirements
• Finding another class if your preferred class is full, canceled or has a waitlist
• And other registration questions or issues - Advising can access your academic records to expedite your needs

Our advising staff are also here to help you build an academic plan to achieve your goals. Every student is assigned an advisor. Connect with them now: Call 253-566-6091 or email  advising@tacomacc.edu or online@tacomacc.edu  

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You can find all of this information and more via our software system called ctcLink. Your  ctcLink/Student Account will house important information for you, such as:

• Grades
• Ability to pay for tuition via credit card
• Search for classes and course history
• Financial aid records

You will need your student ID number to access - use the 201 number assigned to you in your welcome to TCC email. 

Watch a video that highlights the updates of the ctcLink/Student Account.

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We use Canvas, TCC's secure online learning platform. Students will access Canvas daily to participate in online classes, submit homework, communicate with instructors and more. Canvas is your lifeline. Take the Canvas Training for Students course to get acquainted. You can access Canvas here: https://tacomacc.instructure.com/login/canvas

Your classes should start loading up on Canvas the week before school starts. 

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For your ctcLink/Student Account: Try clearing your cookies/cache/browser history. Re-sign in and use the 201 student ID number. 

For Canvas, Portal or other account needs: You can find answers to common questions on the eLearning support site.

If you still need help, email support@tacomacc.edu or call 253-566-5176 for live tech support.

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If you completed your 2020-21 FAFSA and submitted any required paperwork by our Jan. 28 deadline, you should be receiving an emailed award notification in the near future. Your spring quarter classes will be held. (You will see the notation ‘tuition deferred-possible FA’ on your ctcLink/Student Account. This will prevent your classes from being dropped for nonpayment for the time being.)    

• If you been awarded financial aid, your package details will be in your ctcLink/Student Account .
• If you did not meet the Jan. 28 deadline, you will need to pay your own spring tuition when it is due. Assuming your financial aid application is complete, you would then receive the aid you are eligible for later on during spring quarter.
  • TCC does have a tuition payment plan. Information is here: https://www.tacomacc.edu/costs-admission/tuition-payment/automatic-payment-plan
  • You may also check to see if you are eligible to apply for WorkForce funds: https://www.tacomacc.edu/costs-admission/scholarships-funding/workforce_education_funding
• If you haven’t yet completed a FAFSA for the 2020-21 school year, you can still do so, and apply in time for Fall quarter. The final fall deadline is May 27. 

You may still need to fill out additional paperwork - you should get information about this on your ctcLink/Student Account. Find the Financial Aid forms on the student portal for you to download and complete.

If you need to submit documents, you can submit in one of three ways.  

•  Online: https://cm.maxient.com/reportingform.php?TacomaCC&layout_id=3    
  or
• Use the payment drop box: located outside Bldg. 14 next to the front sliding doors.
  or

• By mail:
  Financial Aid Services
  Tacoma Community College
  6501 S. 19th St., Bldg. 14
  Tacoma, WA 98466

 For more information about financial aid, how to apply and resources to pay for college, visit our webpage. 

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TCC began to expand its Wi-Fi access several months ago, and now the entire C parking lot offers reliable, free Wi-Fi. This allows students to access the Internet or TCC services from the socially distant convenience of their vehicles.  The Wi-Fi Network is TITAN Public. Access is available Monday-Friday, 7am-10pm; and Saturday-Sunday, 7am-7pm. Click here to see map for access.

e-Learning also is here to provide tech support and computer use. Email support@tacomacc.edu or call 253-566-5176 for live tech support.

The Library checks out laptops and allows students to reserve a computer in the Library. Call 253-566-5087 or email atran@tacomacc.edu to reserve a computer for in-Library use.

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TCC's eLearning and the Library have laptops to borrow. Contact eLearning at support@tacomacc.edu or the Library at library@tacomacc.edu

Students can also reserve a computer to use in the Information Commons or Library.

To reserve a computer in the Information Commons, email support@tacomacc.edu or call 253-566-5176.

To reserve a computer in the Library, email atran@tacomacc.edu or call 253-566-5087.

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Home of the Office of the Registrar, Enrollment Services provides services with admission, enrollment, records and graduation. Contact Enrollment Services at 253-566-5325 or  enrollmentservices@tacomacc.edu

 

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All students are encouraged to stay in touch with their instructors, especially as we learn together in a virtual environment. Find contact information under our Directory: https://www.tacomacc.edu/directory/

Department hours and contact information is here on our Virtual Help page.

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Students can schedule an appointment to pick up food at the Max & Margi Harned Titan Food Pantry in Building 17, and a Food Pantry Van also distributes groceries from Lot F on Thursdays, 2 - 4 p.m. A Nourish Pierce County refrigerated food truck also visits TCC on Tuesday nights, 4:30 - 6:30 p.m. in Lot F off Mildred Street.   Back to top

 TCC offers free, confidential mental health counseling and coaching for our students. Please contact us.Back to top

 Our instructors have been teaching online for years. Read here about their tips to succeed in a virtual classroom. 

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Our Campus Public Safety are committed to the safety and well-being of campus members and the college. Our trained Public Safety officers are on campus daily. Public Safety is located in Building 14. Their phone number is 253-566-5111.   Back to top

 TCC is currently closed to the general public. Instructors will work with students if they are required to be on-campus for labs or other required courses. When TCC announces emergencies, such as campus closures, inclement weather or other emergency events, we use a system called TCC Alerts, powered by Omnilert. Please sign up to receive text (preferable) or email notifications. This is an important way to help keep you safe and informed.

 

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Because the campus is closed to the general public, we will not be issuing parking permits. 

TCC's Office of Student Engagement is offering free digital ORCA bus passes to current students, good for all Pierce Transit routes all quarter long. Apply for a free pass.    

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TCC has a new online process. Get your TCC Student ID 

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TCC has been practicing the health and safety guidelines required by Gov. Jay Inslee and the Tacoma-Pierce County Health Department. Our primary goal is the safety and health of our community. Read more about TCC's Safe Start practices.  

For updates about how we support students and our community, visit our Covid-19 webpage.

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